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Frequently Asked Questions
My computer does not turn on,what do i do?
First check the computer's power cord to make sure it is completely plugged into the wall socket. If you are using a plug strip, make sure it is completely plugged into the wall socket and that the power switch on the plug strip is turned on.
What do I do when my computer crashes?
There are many reasons why a computer may just stop working or "freeze". When your computer no longer responds to keyboard commands your best to restart the computer. if the problem continues please contact us.
What do I do if my hard disk fails to work?
As with most computer errors, your first step is to shut down your computer and restart it. This will help you determine whether or not you actually have a hard disk problem. If the disk is severely damaged then your computer will probably fail to restart properly. If this is the case then contact us,
How can I update my Microsoft Windows computer?
If you are running Microsoft Windows 10, or a later version of Microsoft, you are eligible to update Microsoft Windows, and in some cases, your computer hardware with the latest drivers through Microsoft's update site, In most cases your computer should be set to automatically update when a new update becomes available